[rguttosch]

in reply to: Connection Issue with Android #12478

Do you get any messages like “Pairing rejected by Illuminati Meter”?

[rguttosch]

in reply to: Not Able To Bond #12519

You can pair them both at the same time. We have frequently run two or more meters in the app while testing both Android and iPhone.

[rguttosch]

in reply to: Not Able To Bond #12522

OK. We will get it debugged. Do you have an older model you can use in the meantime?

[rguttosch]

in reply to: Not Able To Bond #12524

Thanks: iPhone 8+ 11.2.1

We are very eager to get this fixed. Earlier models through 7 Plus work. Also, please try to erase any bonding information in your meter – from [this forum post]

If you haven’t already tried it.

-R

• This reply was modified 6 years, 8 months ago by Illuminati.
• This reply was modified 6 years, 8 months ago by Illuminati.

[rguttosch]

in reply to: Stock Photography #12392

Hi Mark – Glad you’re up and running.

[rguttosch]

in reply to: Not Able To Bond #12526

Ken – thanks for discussing this with me on the phone. While you were able to get the meter going with an earlier iPhone model, clearly we need to fix this issue with the iPhone X and 8 Plus. The Bluetooth connection has been solid with earlier models: SE, 6, 6S, 7. I will start a separate thread for this.

[rguttosch]

in reply to: Not Able To Bond #12529

Thanks, Ken. Have had one other person with similar issue on iPhone X, iOS version 11.2.1.

Updating to iOS version 11.2.1 fixed it.

[rguttosch]

in reply to: Not Able To Bond #12531

What smartphone model do you have? Which version of the OS (iOS or Android) is installed?

[Author]

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