Meter Won’t Turn On

Meter Won’t Turn On2018-04-04T08:55:30+00:00

Home Forums Support Getting Started Meter Won’t Turn On

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  • Tomas SuskiTomas Suski
    Member
    Post count: 3

    Hello

    I have just received my meter. After installing batteries (the correct way I triple checked) I pressed the power on button and… nothing happens I tried to press it harder, hold it, press it fast, and the meter is not responding. I tried another set of batteries, no luck. Please help, Ive been waiting for this meter so long and I still cannot use it.

  • Tomas SuskiTomas Suski
    Member
    Post count: 3

    well I left it alone for 24 hours and I tried again. It turned on! It worked well, then I switch it off. and it is dead again. I cannot switch it back on. Please help, what is wrong with it?

  • rguttoschrguttosch
    Keymaster
    Post count: 49

    @tomas-suski – this is a rather unique issue. we might need to replace your meter. please send a message to support-at-illuminatiinstruments-dot-com and I will reply.

  • Tomas SuskiTomas Suski
    Member
    Post count: 3

    Thanks for the Reply, Rudy.

    Fortunately, It started working again, so I’ve been using it for a week without an issue and the on-off button is responding again. I will update the support if this problem is back. Thanks!

  • rguttoschrguttosch
    Keymaster
    Post count: 49

    @tomas-suski – yes, please let us know if the issue arises again.

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